Returns & Exchanges

At vivanmn, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of delivery for all items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.